Topic: Server load issues in the last 48 hours
First of all we'd like to welcome the influx of new players to Perpetuum. The sheer number of new players caught us by surprise, and we're working around the clock to accommodate each and every one of you.
However the number of players connected to our server has highlighted a previously unknown issue in the relay server to which every player is connected. The server team is working on fixing the issue as we speak, but for the time being a temporary limit on the user count has been set up. Once the current issue has been fixed we expect to be able to run without a user count limitation as this is not a hardware but a previously unknown software problem. (In fact most of the servers are running at 1-5% capacity except for the relay)
We ask that you bear with us during the coming days until we can resolve this issue.
Update - 2011.06.29. 2:20
http://forums.perpetuum-online.com/post/32828/#p32828
Update - 2011.06.29. 20:46
http://forums.perpetuum-online.com/post/33235/#p33235
Update - 2011.06.30. 1:08
http://forums.perpetuum-online.com/post/33413/#p33413
Update - 2011.06.30. 2:47
http://forums.perpetuum-online.com/post/33429/#p33429
Update - 2011.06.30. 3:45
http://forums.perpetuum-online.com/post/33457/#p33457
http://forums.perpetuum-online.com/post/33460/#p33460
The issue seems to be resolved, the relay server went from 100% load to around 5%.
We are administering 4 days of free game time to all subscribed and trial accounts.
Thank you all for your patience and sorry for the inconvenience!