Incorrect. Graphic progression is not the same animal as feature implementation. I cannot recall one person saying they were going to leave because of shader 2.0. But, I can look through the forums now and see disatifaction with the present features, none of which include any graphics complaints.
I want the game to succeed, and I don't want the development process to exclude anyone from the already fragile player base. Coming from a large corp, I see the player base problems first hand. If one person from my corp, or any corp for that matter, cannot play on their present system bacause of this 'progression' I could not fault them for not bothering to upgrade to return. And that is a huge problem for a game where one player most likely will have an effect on other players.
I guess it boils down to what is more important: keeping every player and trying to expand the player base by increasing features, or implementing a new shader model and losing players.
I think that is the question the developers of this game need to ask, and the devopers of Star Wars Galaxies and The Matrix Online should have asked. And I know it is the question that the developers of every MMO that is still going strong have asked.
If the game wants to live, it needs to keep everyone playing. I wish it was at a point where I logged in and saw 50 players from my corp online and hundreds of players in gen chat saying gf to each other, but it is not that way now. Perhaps there will come a day when it is time to upgrade the graphics engine and perhaps force some players to upgrade their machines, but it is not this day.