Topic: Game unable to get to the log in screen since patch

Hello!

So i updated my prepetuum when the patch game out.. main issue was now tho is that it will get past the "connecting to data server" stage.

So ive tried uninstalling the game but that still didnt fix it. Any chance i can get some help here?

I wanna play with my little robots :<:fuuu:

Re: Game unable to get to the log in screen since patch

What does

ping game-live.perpetuum-online.com

or

tracert game-live.perpetuum-online.com

say?

3 (edited by ToxinTractor 2014-04-04 16:55:27)

Re: Game unable to get to the log in screen since patch

DEV Zoom wrote:

What does

ping game-live.perpetuum-online.com

or

tracert game-live.perpetuum-online.com

say?

It is showing this:

--- PING game-live.perpetuum-online.com (IP) 56(84) bytes of data. ---
64 bytes from IP: icmp_seq=1 ttl=118 time=23.2 ms
64 bytes from IP: icmp_seq=2 ttl=118 time=22.9 ms
64 bytes from IP: icmp_seq=3 ttl=118 time=22.9 ms
64 bytes from IP: icmp_seq=4 ttl=118 time=22.9 ms


--- game-live.perpetuum-online.com ping statistics ---
packets transmitted     4
received     4
packet loss     0 %
time     3003 ms


--- Round Trip Time (rtt) ---
min     22.922 ms
avg     23.024 ms
max     23.290 ms
mdev     0.241 ms

Re: Game unable to get to the log in screen since patch

The issue isn't the gameserver, but the download one. Does this work?

[14:15:15] <Freya Sabbat> ...Dear god, the Devs are as bad as us

Re: Game unable to get to the log in screen since patch

DEV Gargaj wrote:

The issue isn't the gameserver, but the download one. Does this work?

Yes! it says testing!

Re: Game unable to get to the log in screen since patch

okay so i fixed it my self.

Turns out after the uninstall it doesnt remove EVERY thing. or at least it didnt in my case so i had to go into my games folder and remove the files after a restart (Apparently it was still being used in the back ground after i ended the process.) Now after a fresh reinstal it all works now.

7 (edited by MineObot 2014-04-12 15:29:19)

Re: Game unable to get to the log in screen since patch

I had this issue now. I got two accounts running. One account just crashed when I entered Asintec Alpha Terminal, so I sent the crash report. When I then tried to get back in, it downloaded a 2-3mb patch, saying "Update finished" then closes the client.

So I tried running two of the same client that's connected and online atm. And it would let me, but it wasn't downloading any patch, just saying the same thing "Update finished" and closing the client. This happens forever every time. So now I try to delete the gbf files, and it's currently downloading a 600mb file. Speeds are not that great. It's done downloading it now, saying [Update_finished]. And now the window is not responding.


What's happening?

Re: Game unable to get to the log in screen since patch

MineObot: try to run the game as administrator (see this topic for more).

Re: Game unable to get to the log in screen since patch

I restarted it after it had been like this for awhile, and it works again. But wtf was it?