-I do not believe they comp losses due to lagspikes generally. If they did...that would be unfortunate.

And atypical of MMOs in general. Sorry for your loss, but as above, i recommend immediately jumping back in the bot and churning NIC.

Good journey to you.

Rattletrap

they wont. it's standard kindergarten ethics, do it for one, do it for everyone. They simply can't. it sucks, but it's got to be that way, or nothing would ever get done. This is why Devs put so much effort into reducing server lag and fixing optimizations, so that when those "super mechs" come rolling out, this wont be an issue (in theory...)

They need to make a strict rule set for returns. A simple "No returns while on PVP island" would be cool. Alpha island (Non-PVP) should be returned if it can be proved you weren't online.

This could however be abused so the amount of times someone can complain about lag and request a refund should be limit to 1 or 2 a month. Or they shouldn't return anything. It's far too easy to get robots for next to nothing with almost no time investment. If you can't afford to lose it, don't use it.

If you're not willing to say deploy because it might risk your internet pixels then you need to choose a different game. The later game PVP will ruin you.

Thanks, i have it back
(Serverlogs proved it)

We never claimed to have gotten our bots back.  People just assumed we would get them back so they started that rumor with no input from us.  People are lemmings and will believe whatever they hear if its said with enough capital letters.

Even the F***ING mods are starting to believe the hearsay in these forums.  We're quickly running down the slippery slope of biased and corrupt GM's and mods.  Awesome.

No doubt they do have such logs, but GM/Dev time isn't free.  A rule from another related game applies here. "Don't fly(drive) what you can't afford to replace".  I know its harsh, but thats the breaks in these types of games.