why not patreon where people can sub to the game and get content and stuff?

Or

Indie gogo where whatever is raised they get.

But lets be honest this isnt about money really is it?

We need a fun game with critical mass of players or all the money in world wont fix it.

answer game/support tickets in a timely fashion. IE 3 -5 days max.

Leaving a new player waiting on an answer that can take 1 month is just unacceptable. Even if it is just no - no new bot at least it is closed and they can attempt to rebuild.

What is a new player to think when customer support takes a long time? That the devs dont care about the game or people who put the time in.

Proper Customer Relations will help a lot in retention.

Best advice ever. Taking 1 month to answer a ticket is unacceptable and the reason I no longer support the game.

nothing is next - that is the point of the sandbox right?

well waiting over 2+ weeks for a support ticket doesnt help either. It simply shows they have little respect for the players and thier time to not even bother with them.

If a new player waits 3 weeks for a simple yes/no answer they quit and dont come back.

people came, saw and left?

Now they are waiting for a reason to come back again?
They can always check back because there is no sub but be at a huge disadvantage to others EP wise ( that may simply keep them away.)

100% foreseeable.

The can mitigate some of this by simply good customer service and feedback.
Have a real roadmap out and goals to hit - keep people interested

Have community feedback were they really do consider things.

Hit some big things and make some noise and bring them back again.

Because soon all the steam feedback will be -saw gamze it suks balls

Sadly there should be enough players here that if they do get that shop going that there is a possibility to keep it really funded till those big ideas to get put out and in conjunction with a steam sale ....... (market strategy)

Great work on the graphic though shows a lot of info.

I do keep throwing monies at the screen but for some reason perp cant catch.

Work on that extension devs!

or even pay credits to have support tickets elevated to be looked at with at least 1 week?

and even more credits for 3 days.....

How about instead of *** about steam numbers simply say it is a warning flag that really needs to be addressed.

But it is fine - continue to walk around in your new clothes- no one is laughing really not 1 person. No one would dare tell an emperor such a thing.

How about a cash shop so that you get more money and bigger faster stronger hamsters?

run far and fast from mwo - you are welcome.

if you are going the pay 2 win then please say so when so I can drop the game.
If someone can come in and purchase whatever they want using money it devalues the player and their in game accomplishments. It also gives rise huge inflation.

Instead go with different launch animation, sounds for weapons, skins for mechs, hats, mini. All cosmetic and all have 0 influence on the outcome of the game.
But they do require work.

However if you feel it more important to make money off players than the value the ingame accomplishments there isnt much point in continuing on is there? Why play when someone can just buy their way in.

because it is mechandise that is why. It takes a lot longer to produce especially if you dont have your extensions up!