3 days/1day, whatever YOUR math breaks it down to, please don't feel like you're doing anyone a favor by refunding 3 bleeping days, it's a slap in the face and you know it. you know the game was unplayable for the majority of the 2 or more weeks the ddos attacks were happening.

example: I work for the cable company and last year, during the superbowl at halftime someone cut a fibre optic cable dropping tv service for about 4 hours, we had over 40,000 subscribers miss the last half of the game. do you think my company determined a credit for the cost of the service (about 60$) divided by 30 (2$) divided by 24 hours (.09 cents) times the 4 hours? (.27 cents)?, NO, we gave a flat $20 to each sub and even though it wasn't my company's fault, (someone else cut the cable) we still lost a lot of subscribers, my company credited back 1/3 of a months worth of service for 4 hours of downtime because it was the right thing to do.

you know what you're doing is wrong, and even though i don't blame you for the ddos attacks, it's your responsibility to provide credit for the amount of time we were unable to play the game, i paid for a months worth of service on all my accounts and recieved a little less than 1/2 a months worth of play.

not the "last" 2 weeks, i said at "lEast" 2 weeks

i raised this concern in another thread that they were gonna pull this ***, and just refund the amount of time exactly the game was down instead of the spread of time the game was unplayable, i know a lot of european players didn't experience the ddos attacks like we did on the US side, during our play time you could count on the ddos attacks inturrupting our gameplay, i spent many a day off work (i had bronchitis during these attacks) but could not play the game when these attacks occured.

now that it appears the ddos attacks are over, do we know yet how much time will be reimbursed and when it will be added to our accounts?

+1

yes devs please consider the amount some of us have paid in hard-earned nic. i spent a LOT of time farming the nic i gave to the corp for these walls, it wasn't easy to earn this nic, when the walls were introduced & we were putting up our defences at our outpost, i all of a sudden got a thrill of excitement for playing the game again, now that i see we won't be able to sustain the walls, that excitement has started to disappate.

either revert to advertised walls plz, or...
refund nic for walls/compilers purchased please or....
instute some other change that will minimize the losses incurrec while buying/placing the walls the last week.

to me, this comment seems disingenuous, if these problems persisted (for exagerations sake) for a year, regardless of who's fault it is, you would not be willing to pay the subscription fee for a game you cannot play. everyone has their own tolerance of how long they'd be willing to wait for the issues to be resolved. Just because your tolerance might be higher than someone elses doesn't mean you're right and they're wrong.

also, wanting the game to survive, and costing the devs more than what the attacks have already done, are not mutually exclusive, i think we all want the game to survive, and contrairy to your statement, i think assuring ALL players that reimbursements will be fair will encourage them to "stick with it" & wait for a solution.

finally Zoom, i'm not sure you understood my origional post, i wasn't questioning weither or not we would be reinbursed, but rather how we would be reinbursed.

I'm asking if we'll be reinbursed for every day in which there was a ddos attack, or if downtimes will be added up and we'll be reinbursed that way.

ie: january 19th, server was down for an hour all-together
january 20th server was down for 2 hours and 15 minutes all-together
january 21st server was down for an hour and a half all-together
total reimbursement for those 3 days would be 4 hours and 45 minutes
(these are fictional numbers, just an illustration)

i think it would be more fair to credit 3 days in this example, because even though it was possible to play, you couldn't do so reliably

i got all excited when i saw this was fixed, but then i logged in and it's still doing the same thing. (was that long downtime today due to a patch or something that reverted your fix?)

thanks

what about having persistant, owned by no one, probes 1 at each teleport, 1 at each outpost & terminal....these probes need to be "hacked" to belong to someone or corp), but at any time (not at 8 hour intervals) can be rehacked by a different corp to gain ownership. (this could require 10 minutes of hacking, 30 minutes, whatever i don't know how to balance that) but the end-goal here is to have something else to "fight" over. that way anyone can utilize the probes.

kind of a "capture the flag" game with the probes?