Hello,
No idea if anyone from the Dev team is reading this. But the majority of our Corp is having issues with N/A Lag spikes when we go into battle be it with NPCs or other players. We can easily recreate just by targeting one another and we get N/A lag. It seems to affect people with higher latency than those with under 200ms. We have traced and many of the members have completely different routes to the server. It has been extremely bad the last 2-3 weeks since the last patch. We are even seeing lag up to 30 seconds when we are grinding NPCs and in battles, some of the guys haven't even seen their deaths due to the Lag being so bad.
Its important to understand that during mining, in station, running around seems to be ok ( not always but 99% of the time its stable and happy ), but as soon as we lock and start shooting many of the corp guys get N/A and we often just sit there not knowing what happens. Its near to unplayable.
Tracing route to 195.228.152.156 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.1
2 18 ms 18 ms 18 ms nexthop.vic.iinet.net.au [203.215.7.251]
3 17 ms 18 ms 18 ms te7-2.mel-pipe-bdr2.iinet.net.au [203.215.6.12]
4 31 ms 31 ms 32 ms xe-0-1-0-0.syd-mas-core1.iinet.net.au [203.215.20.106]
5 223 ms 223 ms 223 ms 34023.sydp06.cu.reach.com [134.159.160.57]
6 179 ms 179 ms 179 ms i-0-0-2-0.paix-core01.bx.reach.com [202.84.140.106]
7 177 ms 177 ms 177 ms i-1-2.paix01.bi.reach.com [202.84.251.74]
8 226 ms 226 ms 226 ms 62.156.138.145
9 396 ms 395 ms 413 ms vie-sa3-i.VIE.AT.NET.DTAG.DE [62.154.14.93]
10 373 ms 373 ms 372 ms 194.25.210.178
11 373 ms 375 ms 373 ms 81.183.0.110
12 374 ms 375 ms 411 ms 81.183.0.201
13 376 ms 377 ms 376 ms 81.183.2.197
14 376 ms 375 ms 375 ms 195.228.152.156
BTW, if I do a ping -10000 to 195.228.152.156 and do a quick test.. My client will show N/A yet the ping is constantly around 377ms, here is a time where we tested, so its not dropping as far as we can see ( though we use showprofiler and at times we do have packet loss but its complete loss for a period of time and then all is good and only if we start to shoot someone/something ).
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=378ms TTL=112
Reply from 195.228.152.156: bytes=32 time=383ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=380ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=378ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=380ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=379ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=379ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=378ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=379ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=406ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=377ms TTL=112
Reply from 195.228.152.156: bytes=32 time=376ms TTL=112
Through this ping my client experienced a number of N/A lag situations.. we were shooting each other in tests.
We have disable shadows, restarted clients etc etc.. and this is now getting beyond a joke. We had a battle this morning with RG, it was extremely frustrating to spend a majority of the battle with N/A and we are getting quite annoyed at it. Prior to the last patch we did not appear to have any of these issues.
We need this looked at ( and saying we have no issues with 80ms ping is not helping many ), but we are starting to get to the point of just saying game is unplayable and go and do something else.
Thanks
Duma
Edit: also when opening NPC containers we get N/A lag. For example, we have 2-3 NPC boxes. We try and access one and N/A lag.. then it comes good and we are able to loot all the containers fine.