Topic: Unable to buy a timecode, error 10417

trying to get this game up and running so I can join up with my corpmates, I am getting an error whenever I try to buy a timecode with my paypall account. It gives me a red boxed error message in the main website giving me the 10417 error code and telling me to seek other methods of payment. Paypal is the only method I use for online buying needs so I don't know what to do with this, any GM, dev or tech support know what I need to do with this?

Re: Unable to buy a timecode, error 10417

never seen the error, you probably wanna email: support@perpetuum-online.com

i had an issue trying to register with one of my addresses and got an actual dev response and was able to register when they resent the confirmation.

Re: Unable to buy a timecode, error 10417

Please see here and here.

Long story short: it's an error on PayPal's side that we unfortunately can't do anything about. You need to contact them if the error persists.

4 (edited by Alexander 2011-05-09 19:46:36)

Re: Unable to buy a timecode, error 10417

10417: Transaction cannot complete.
The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.
Account not associated with a usable funding source.
OR
Credit card or Billing Agreement is required to complete payment

You don't have enough money or a valid credit card. Did it expire? Check it. It is a valid Paypal error and nothing to do with Perpetuum.

The Game

Re: Unable to buy a timecode, error 10417

Links helped, I had two credit cards that are assigned to my paypal, and it defaults to the one I'm not using currently. So, problem solved.