Sasaki, and everybody who has bad connection to Perpetuum: sorry to hear that...
We are working together with the ISP's network administrators to mitigate/fix issues like yours by submitting traceroute results.
Is it still an existing issue?
What is the transfer speed when you download this?
http://93.190.137.8/1000mb.bin
Where are you on planet Earth?
NOTE:This is a temporal workaround until the next client patch.
When you got logged in - you are on the character select screen - bring the console down with the ` key and type openprofiler + enter. This brings up the profiler window. On the traceroute tab press the trace button. Wait until the it writes: Statistics sent. *** All done!. That's all you have to do, the rest is happening on server side. We collect the traceroute reports and forward the ciritcal ones to further examination to our ISP. They are then able to configure the routing and hopefully you'll get better connectivity.
NEXT PATCH:
We'll re-enable the autotracerouting in the client as soon as possible, by then the complete tracerouting is a background process in the client. No user interaction is required. When this system kicks in we will be able to see the global routing and point out the chokepoints. The good part is that the guys at the ISP liked the idea very much and eagerly waiting for the first reports.