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Topic: Extreme high ping

Since a few days, I get ridiculous high pings, up to 5k. The npc rats are jumping around, everything takes ages, it's unplayable...

I tried the tracerouter, but it doesn't produce anything up to the server.

Tracing 'game-live.perpetuum-online.com'...
1. 192.168.1.1 - 5 ms - 11013
2. 213.191.64.19 - 24 ms - 11013
3. 62.53.9.60 - 27 ms - 11013
4. 62.53.1.34 - 27 ms - 11013
5. 195.71.243.245 - 37 ms - 11013
6. 195.71.212.254 - 48 ms - 11013
7. 195.69.144.36 - 45 ms - 11013
8. 81.20.69.230 - 49 ms - 11013
9. 95.172.78.35 - 33 ms - 11013
10. 95.172.78.170 - 54 ms - 11013
11. 72.26.219.246 - 38 ms - 0
Statistics sent.

*** All done!.

I'm sitting in Germany, I have a 30+ mbps connection, so the issue shouldn't be on my side...

Help! sad

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Re: Extreme high ping

Can you post a screenshot of the Network tab of the profiler window?

[14:15:15] <Freya Sabbat> ...Dear god, the Devs are as bad as us
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Re: Extreme high ping

Sure, thanks for the quick reply!

http://i.imgur.com/l3iO0JN.png

The red light is flickering, just in case you need to know

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Re: Extreme high ping

the profiler shows the intresting stuff only when you move around wink

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Re: Extreme high ping

Yes, you have to move around after you've opened the profiler - you will see it filling up with data.

[14:15:15] <Freya Sabbat> ...Dear god, the Devs are as bad as us
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Re: Extreme high ping

-----
Tracerouting 1 servers...

-----
Tracing 'game-live.perpetuum-online.com'...
1. 192.168.1.1 - 0 ms - 11013
2. 0.0.0.0 - 0 ms - 11010
3. 10.1.236.161 - 48 ms - 11013
4. 10.1.230.85 - 47 ms - 11013
5. 10.1.230.42 - 54 ms - 11013
6. 10.1.230.62 - 35 ms - 11013
7. 195.22.199.146 - 37 ms - 11013
8. 195.22.199.29 - 84 ms - 11013
9. 129.250.2.110 - 79 ms - 11013
10. 0.0.0.0 - 100 ms - 11010                           <----- ???
11. 0.0.0.0 - 147 ms - 11010                           <----- ???
12. 129.250.2.159 - 236 ms - 11013
13. 81.20.69.230 - 215 ms - 11013
14. 95.172.78.66 - 236 ms - 11013
15. 95.172.88.206 - 208 ms - 11013
16. 173.231.161.117 - 299 ms - 11013
17. 72.26.219.246 - 213 ms - 0
Statistics sent.

*** All done!.

Ignorance is curable, Stupidity is not.
The "Planet of the Apes" is not science fiction, is a daily reality.
All is in "The Matrix".
See Beyond the Obvious.

7 Reply by Annihilator (edited by Annihilator 2014-07-08 18:34:49)

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Re: Extreme high ping

http://en.wikipedia.org/wiki/0.0.0.0

it sounds troublesome when you get that response before your own ISP

i also wonder why the last IP's location is currently listed in New York

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Whining - It's amazing how fast your trivial concerns will disappear
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Re: Extreme high ping

Okay, my ping got better today, but is still fairly high (about 200, usually i have around 30).

I did a traceroute again while moving around, also screenshotted that network thingy again after it.

-----
Tracing 'game-live.perpetuum-online.com'...
1. 192.168.1.1 - 1 ms - 11013
2. 213.191.64.19 - 20 ms - 11013
3. 62.53.9.60 - 23 ms - 11013
4. 62.53.1.34 - 19 ms - 11013
5. 195.71.243.245 - 30 ms - 11013
6. 195.71.212.254 - 41 ms - 11013
7. 195.69.144.36 - 35 ms - 11013
8. 81.20.69.230 - 38 ms - 11013
9. 95.172.78.35 - 39 ms - 11013
10. 95.172.78.170 - 36 ms - 11013
11. 72.26.219.246 - 39 ms - 0
Statistics sent.

http://i.imgur.com/NJiysDI.png

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Re: Extreme high ping

Problem still not resolved, average ping now up to 500-1000 again...

I'd really like to play this game. sad

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Re: Extreme high ping

It's hard to tell.

The most important clue here is the graph - you can see that the mode of the data is pretty much the lowest possible datapoint, I'm guessing around 40-50ms. In other words, some of the game data can go as fast as the ICMP traceroute shows.

Unfortunately as you can see on the spikes, there's an occasional problem: This can be because quite a few things. Computer not loading packets fast enough (e.g. NIC driver), routing (either your own or your provider) holding down certain data streams and prioritizing others (ICMP over TCP). Really no telling.

My tip would be to kill all other networking software on your LAN, disable wireless, shut off all other computers, see if it helps.

[14:15:15] <Freya Sabbat> ...Dear god, the Devs are as bad as us

11 Reply by Crepitus (edited by Crepitus 2014-07-14 22:36:18)

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Re: Extreme high ping

I'm watching 3 of my clients where the ping is slowly but steadily increasing from ~180 to 600+ and still rising.  Running traceroutes on all 3 clients shows nothing.  I think this is server lag.  Has been fine for days, no idea what changed.

EDIT: ... and then slowly back down again to normal

Population graphs

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Re: Extreme high ping

Crepitus wrote:

I think this is server lag.

what was the red graph showing during that time?

*Disclaimer: This post can contain strong sarcasm or cynical remarks. keep that in mind!
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Re: Extreme high ping

Crepitus wrote:

I'm watching 3 of my clients where the ping is slowly but steadily increasing from ~180 to 600+ and still rising.  Running traceroutes on all 3 clients shows nothing.  I think this is server lag.  Has been fine for days, no idea what changed.

EDIT: ... and then slowly back down again to normal


This is pretty much the same thing my client does now. Instead of constant high pings, it starts from ~100 and then goes up and down, up and down, sometimes up to 1,5k ms, then gradually getting better to ~100 again. Ratting is no problem, but you won't see me pvping as long as it does this.

Sometimes one of my clients completely disconnects. Funnily only one of them, not all.

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Re: Extreme high ping

-----
Tracerouting 1 servers...

-----
Tracing 'game-live.perpetuum-online.com'...
1. 192.168.1.1 - 0 ms - 11013
2. 0.0.0.0 - 0 ms - 11010
3. 10.1.236.165 - 26 ms - 11013
4. 10.1.230.85 - 39 ms - 11013
5. 10.1.230.42 - 41 ms - 11013
6. 10.1.230.62 - 40 ms - 11013
7. 0.0.0.0 - 82 ms - 11010
8. 195.22.199.29 - 88 ms - 11013
9. 129.250.2.110 - 90 ms - 11013
10. 0.0.0.0 - 88 ms - 11010
11. 129.250.2.145 - 190 ms - 11013
12. 129.250.2.159 - 362 ms - 11013
13. 81.20.69.230 - 204 ms - 11013
14. 95.172.78.66 - 198 ms - 11013
15. 95.172.88.206 - 216 ms - 11013
16. 173.231.161.117 - 485 ms - 11013
17. 72.26.219.246 - 220 ms - 0
Statistics sent.

*** All done!.

Ignorance is curable, Stupidity is not.
The "Planet of the Apes" is not science fiction, is a daily reality.
All is in "The Matrix".
See Beyond the Obvious.
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Re: Extreme high ping

-----
Tracerouting 1 servers...

-----
Tracing 'game-live.perpetuum-online.com'...
1. 192.168.1.1 - 0 ms - 11013
2. 0.0.0.0 - 0 ms - 11010
3. 10.1.236.173 - 29 ms - 11013
4. 10.1.230.85 - 25 ms - 11013
5. 10.1.230.42 - 49 ms - 11013
6. 10.1.230.62 - 36 ms - 11013
7. 0.0.0.0 - 323 ms - 11010
8. 195.22.199.29 - 98 ms - 11013
9. 129.250.2.110 - 75 ms - 11013
10. 0.0.0.0 - 92 ms - 11010
11. 129.250.2.145 - 194 ms - 11013
12. 129.250.2.159 - 1038 ms - 11013
13. 81.20.69.230 - 205 ms - 11013
14. 95.172.78.66 - 207 ms - 11013
15. 95.172.88.206 - 181 ms - 11013
16. 173.231.161.117 - 700 ms - 11013
17. 72.26.219.246 - 579 ms - 0
Statistics sent.

*** All done!.

Keep it simple, stupid.
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Re: Extreme high ping

It seems to be some pretty stupid routing error. At 14-15 it's already close to the game server, but then at 16 it goes back to New York for some reason...

Also from 1 to 7 it seems to be all your local network, and that's an awful lot of jumps just for that. Is this some university network or something?

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Re: Extreme high ping

I just want to throw this out here, we had a member named Kustomrod.  Kustom is in Au.  He had TERRIBLE lag and constantly studder and high pings forever.  One day his router magically died, he replaced it with a higher end router.  After that he NEVER had a problem with perp again.  Just cause you can look at porn fine doesn't discount the fact that your router might be failing or your losing information on your home network.

I have my main gaming rig wired straight to a power kit to the modem and spilt another power line kit off to a router and it does stellar atm 150 MS ping.  when I am behind the router it goes to 220ish.  Food for thought.

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http://www.perp-kill.net/kill/239407
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Re: Extreme high ping

Ville wrote:

I just want to throw this out here, we had a member named Kustomrod.  Kustom is in Au.  He had TERRIBLE lag and constantly studder and high pings forever.  One day his router magically died, he replaced it with a higher end router.  After that he NEVER had a problem with perp again.  Just cause you can look at porn fine doesn't discount the fact that your router might be failing or your losing information on your home network.

I have my main gaming rig wired straight to a power kit to the modem and spilt another power line kit off to a router and it does stellar atm 150 MS ping.  when I am behind the router it goes to 220ish.  Food for thought.


I'm not an expert, but that is definitely not the solution in my case. Perpetuum is the ONLY application that I have these problems with. Eve Online, Team Fortress 2, World of Tanks, War Thunder, Teamspeak, Skype, etc. etc. have no problems at all.

Also, last week my problems magically disappeared, I had my usual 20ms ping again. Last weekend, the problems returned, Sunday evening EU TZ.

Currently I'm just trying to live with it, my internet provider wasn't able to find any problems either. I can still farm bots with 500-1500ms ping. PvP is impossible though.

19 Reply by Galaxy Drones (edited by Galaxy Drones 2014-07-23 13:15:39)

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Re: Extreme high ping

DEV Zoom wrote:

It seems to be some pretty stupid routing error.

^^ + 1

http://www.traceroute.org/#Hungary

From http://diag.vh.hbone.hu/mtr/ (Hungary)

/********* Traceroute
traceroute to 72.26.219.246 (72.26.219.246), 30 hops max, 40 byte packets
1 vl891.sw.b2.vh.hbone.hu (193.225.14.253) 0.375 ms 0.390 ms 0.428 ms
2 tg0-2-0-1.rtr2.vh.hbone.hu (195.111.107.6) 0.743 ms 0.758 ms 0.798 ms
3 be1.rtr1.vh.hbone.hu (195.111.96.56) 1.022 ms 0.671 ms 0.732 ms
4 bpt-b4-link.telia.net (213.248.79.185) 38.838 ms 38.835 ms 38.630 ms
5 win-bb2-link.telia.net (80.91.253.250) 7.419 ms 7.476 ms 7.470 ms
6 hbg-bb4-link.telia.net (62.115.136.28) 27.018 ms hbg-bb4-link.telia.net (80.91.246.26) 26.139 ms hbg-bb4-link.telia.net (213.155.133.44) 26.163 ms
7 adm-bb4-link.telia.net (80.91.246.204) 33.091 ms adm-bb4-link.telia.net (80.91.245.56) 33.216 ms adm-bb4-link.telia.net (213.155.136.150) 33.236 ms
8 adm-b4-link.telia.net (213.155.137.185) 34.896 ms adm-b4-link.telia.net (213.155.134.167) 33.229 ms adm-b4-link.telia.net (213.155.137.185) 34.861 ms
9 internap-ic-155294-adm-b4.c.telia.net (80.239.161.58) 30.705 ms 30.721 ms 30.711 ms
10 border1.tge7-1-bbnet1.ams004.pnap.net (95.172.78.34) 30.272 ms 30.268 ms border1.tge8-1-bbnet2.ams004.pnap.net (95.172.78.66) 30.326 ms
11 95.172.88.206 (95.172.88.206) 35.711 ms 30.361 ms 30.218 ms
12 0.te3-1.tsr1.ams2.nl.voxel.net (173.231.161.117) 41.453 ms 41.538 ms 41.612 ms
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *

/********** MTR
HOST: diag Loss% Snt Last Avg Best Wrst StDev
1. vl891.sw.b2.vh.hbone.hu 0.0% 1 0.3 0.3 0.3 0.3 0.0
2. tg0-2-0-1.rtr2.vh.hbone.hu 0.0% 1 0.6 0.6 0.6 0.6 0.0
3. be1.rtr1.vh.hbone.hu 0.0% 1 1.0 1.0 1.0 1.0 0.0
4. bpt-b4-link.telia.net 0.0% 1 0.3 0.3 0.3 0.3 0.0
5. win-bb2-link.telia.net 0.0% 1 7.3 7.3 7.3 7.3 0.0
6. hbg-bb4-link.telia.net 0.0% 1 26.7 26.7 26.7 26.7 0.0
7. adm-bb4-link.telia.net 0.0% 1 34.3 34.3 34.3 34.3 0.0
8. adm-b4-link.telia.net 0.0% 1 34.3 34.3 34.3 34.3 0.0
9. internap-ic-155294-adm-b4.c. 0.0% 1 30.7 30.7 30.7 30.7 0.0
10. border1.tge7-1-bbnet1.ams004 0.0% 1 30.4 30.4 30.4 30.4 0.0
11. 95.172.88.206 0.0% 1 38.3 38.3 38.3 38.3 0.0
12. 0.te3-1.tsr1.ams2.nl.voxel.n 0.0% 1 33.9 33.9 33.9 33.9 0.0
13. relay.perpetuum-online.com 0.0% 1 30.6 30.6 30.6 30.6 0.0

Keep it simple, stupid.
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Re: Extreme high ping

Galaxy Drones wrote:

http://www.traceroute.org/#Hungary

From http://diag.vh.hbone.hu/mtr/ (Hungary)

You're aware that the servers are not in Hungary anymore, right? smile

21 Reply by Galaxy Drones (edited by Galaxy Drones 2014-07-23 13:33:33)

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Re: Extreme high ping

Ville wrote:

Just cause you can look at porn fine doesn't discount the fact that

Pr0n use HTTP, Perp not.

My packets go slow (demob neutral) when reach Perp server.

Keep it simple, stupid.

22 Reply by Galaxy Drones (edited by Galaxy Drones 2014-07-23 13:51:09)

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Re: Extreme high ping

DEV Zoom wrote:

You're aware that the servers are not in Hungary anymore, right? smile

I can't find a real Looking Glass server at The Netherlands.

A time stamp in your traceroute results (in game) can help?

Keep it simple, stupid.
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Re: Extreme high ping

I get huge lag in game (from 50ms to 1000-2000ms) whenever I have perp clients running together with Steam.

Closing Steam always fixes it for me, ping rapidly descends back to its normal 50-60ms range.

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Re: Extreme high ping

http://blog.perpetuum-online.com/archive/2011/06/

Dev blog 30-Jun -2011 wrote:

When we realized the seriousness of the problem, I contacted one of the most knowledgeable people I know in this field and asked him to help out as a fresh mind always has a better chance finding hard bugs. Our deepest respect Soci! (Shameless promotion: http://soci.hu/).

Is it time to call in Soci?

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Re: Extreme high ping

I'm afraid this is rather a case of "we can't fix the internet".